Refund Policy

Simple 7-Day Refund Promise

This policy explains how refunds work for Railway Exam Preparation Webinar and its optional add-ons.

If you feel the webinar did not deliver value, request a refund within 7 days of the live session. Please note: 5% will be deducted as a transaction fee during the refund process.

What Is Covered

The webinar registration fee shown and paid at checkout.
Optional paid add-ons selected and included in the confirmed payment, subject to the same request window and any digital-delivery restrictions stated at checkout.

How To Request A Refund

Email support@a2zinstitution.com or contact A2Z Institution through the WhatsApp details shared in your registration communication. Mention your name, WhatsApp number, registered email, payment reference, and batch date.

Processing Time

Approved refunds are processed through the original payment method where possible. Please note that 5% of the refund amount will be deducted as a transaction fee. Bank or payment gateway timelines may vary.

Important Note

Not passing an examination, not obtaining a rank or selection, or not receiving a placement is not a service failure and is not by itself a ground for refund. Refund eligibility is limited to the conditions and time period stated in this policy.